Returns & Exchanges

At Rowe Casa Organics, we stand behind the purity and quality of our natural products; if you are not completely satisfied with your purchase, you may return it within 30 days of delivery for a refund or store credit.

Return Process

• 1.
  Initiate Your Request

  Log into our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Securely pack the unused products in their original packaging to ensure they are protected from damage during the transit back to our facility.

• 3.
  Ship Back to Us

  Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund to your original payment method or issue store credit within 5-7 business days.